Terms & Conditions

SECURITY DEPOSIT

We do not require a security deposit for rentals. However, we do require a valid credit card to be kept on file for the duration of the rental.

PAYMENT

All rentals are to be paid in advance or at the time of pick up. Rentals may be paid by cash, check or major credit card.

RENTAL PERIOD

The minimum rental period is 24 hours. All rentals are due back by noon on the return day unless otherwise approved in advance by a RentForEventLA representative. Any equipment returned late will be charged an additional day of rental for each day the equipment is not returned. Weekends are not included. (Equipment rented over the weekend must be picked up Friday after 1 pm and must be returned on the following Monday by noon).

WEEKEND RENTALS AND PACKAGES

Our consumer packages and weekend rental prices are based on “over the counter” rentals. Meaning, the renter picks up and returns the equipment. Equipment can be picked up on Friday after 1 pm and must be returned the following Monday before noon. Appointments can be arranged for pickups or return after hours and on weekends for an additional fee. The fee amount will be determined by the availability of RentForEventLA staff.

RENTAL RESERVATIONS

All equipment must be “RESERVED” to guarantee availability. A “RESERVATION” is only complete when we receive the signed estimate and deposit. The signed estimate can be done digitally in the link provided in the email sent by us. An order can also be reserved by printing, signing, scanning and returning the estimate to us. We do not guarantee equipment availability on non-reserved rentals or walk-in customers.

KNOW HOW

The renter accepts responsibly for the “know how” to set, operate and strike the equipment rented. Upon pick or delivery, a team member will go over the equipment and answer any questions you may have to properly set, operate and strike the gear. In addition, RentForEventLA does offer technical assistance via phone. Please call our toll free number and select the option for “Technical Assistance” when calling after normal business hours or on weekends.

PICK UP & DELIVERY

Equipment rental pricing is based on the renter picking up and returning the gear to and from our warehouse location. A team member will go over the equipment with you and answer any questions you may have to properly set, operate and strike the gear.

RentForEventLA can also supply delivery and pick up services, set and strike labor and operating technicians for an additional fee. Delivery and pick up are “curbside” services do not include transport of equipment to event area or technical labor unless otherwise negotiated. All of these services must be reserved in advance.

LIABILITY

By signing the estimate, the renter accepts complete liability of the equipment in their possession. The renter is financially responsible for all equipment lost, stolen or damaged once it leaves the RentForEventLA warehouse. Renter is also financially responsible for any revenue lost by rentals returned late, lost, stolen or damaged. All fees will be charged to the credit card kept on file at the time of the rental.  Alternative payment options can be negotiated by a team member of RentForEventLA.

DISCOUNTS AND REFUNDS

RentForEventLA will only extend a discount or refund on equipment rentals in the unlikely event the equipment malfunctions or does not work. A discount or refund WILL NOT be issued in the event of user error by the renter, an act of nature or cancellation of any events after the rental has been procured. All discounts or refunds will be determined by a RentForEventLA team member only.